Returns & Exchanges
At Cloudflare, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all eligible items. Our streamlined process ensures that returning or exchanging products is as efficient and secure as our network services.
Initiate Request
Log in to your account dashboard and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent processing delays.
Ship Item
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing